FAQs
Please browse our range of Frequently Asked Questions. If you have any further questions, that we haven’t answered on here, please don’t hesitate to contact us
Call 0191 410 9988
We cover all of the North East of England- up to the Scottish Borders, down to Scarborough on the coast, Middlesbrough and Stockton Area. Then across to the Lake District as far south as Penrith. If you are unsure if we cover your area, please contact us and we will let you know.
If you have any further questions,that we havent answered one here, please don’t hesitate to contact us
Visit us at Unit 7B, Kingston Park or Dobbies Garden World, Birtley to see our wide variety of Hot Tubs and book your free of charge non obligation site survey. To get the most out of your site survey, we always recommend to have a shortlist of 1-3 Spas you are interested in.
After your survey you will receive a tailored quote breaking down the cost of the Hot Tub, electrics, basework, decking & any lifting equipment hire.
Absolutely!! You wouldn’t buy a car without testing it, so why buy a Hot Tub?
Every home is different, which is why we still perform a free of charge, no obligation site survey for every potential customer!
If there is little or no access at all we can discuss using lifting equipment, but with our expertise and experience, we will always find a way!
A Hot Tub should sit on a level and firm base. This could be paving slabs, a purpose built concrete base, decking or timber base.
If you are unsure if your ground is suitable we can assess this free of charge and make recommendations. If you do require a suitable base, we can provide a quote so the whole installation is kept in-house…. Base to bubbles!
Our 1 pump systems can run off a 13 AMP power supply, which is a standard UK household plug socket. Hot Tubs with 2 pumps or more need to be hardwired from your fuse board.
Don’t worry – here at North Outdoor Living we have in-house electricians, North Sparks, who can take care of this for you!
No, a Hot Tub does not need a constant water supply. All you need is access to a garden hose to fill the Hot Tub and top up the water level when necessary.
Every Hot Tub we sell at North Outdoor Living will always come with the following:
- Heavy Duty Spa Cover
- Durable Two Tier Step
- Chemical Starter Kit
- On-site Chemical Training
- Standard Delivery
- Unrivalled After-sales Service